last revised: nov 1, 2019
information we collect
when you visit the sites, we automatically collect certain information about your device as part of our efforts to continually improve your experience. this includes information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. additionally, as you browse the sites, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the sites, and information about how you interact with the sites. we refer to this automatically-collected information as “device information.”
we collect device information using the following technologies:
“cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
“log files” track actions occurring on the sites, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps
“web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the sites.
when you make a purchase, attempt to make a purchase through the sites, create a kai organics account, sign up for our newsletter, contact our customer service, and participate in our contests and other promotions, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card), date of birth, gender, email address, phone number and any information that you provide us.
we may also collect information that is publicly available, to the extent permitted by applicable law. for example, we may collect information you submit to a blog, a chat room, or a social network like Facebook, Instagram, Twitter or Google+.
how we use the information we collect
we are always striving to better serve and help our customers. as such, we may use the information we collect about you in the following ways:
to manage transactions, from bill of sale to shipping orders;
to communicate with you about orders, purchases, services, accounts, programs, events, contests, and sweepstakes;
to respond to you with regards to your inquiries;
to provide you with customized information, promotions and offers, including through email and social media platforms (where you have consented or not opted out of);
to track sales, product performance, and other statistical purposes; and
to maintain and enhance your experience on our sites and improve the products and services we offer by using tracking technologies such as cookies
how we share the information we collect
we may share the collected information between kai organics subsidiaries and affiliated companies to help us analyze, manage and make better decisions, including promotions, order fulfilment, response to inquiries
we share your personal information with third parties to help us use your personal information, as described above. these third parties provide with us support services, such as credit card processing, website hosting, email delivery, location mapping, postal mail processing and delivery, and analytics services. for example, we use wix to power our online store—you can read more about how wix uses your personal information here: https://www.wix.com/about/privacy. we also use Google Analytics to help us understand how our customers use the site--you can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
finally, we may also disclose your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect the rights, property or safety of kai organics, our customers or our partners.
as described above, we use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
you can opt out of targeted advertising by:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
the security of your personal information is important to us, but unfortunately, no method of transmission over the internet, or method of electronic storage is 100% secure. while we strive to use reasonable precautions to protect any personal information you transmit to us or from our online servies, we cannot guarantee its absolute security, and you do so at your own risk.
certain aspects of the sites (e.g., blog) are not confidential and are available for public viewing. any submissions that you may post to any publicly available features of the sites are not confidential and may be viewed by other users of the website. by making personal information publicly available where the sites allow you to do so, you consent to such publication by kai organics or its service providers and agents.
kai organics is concerned about children's privacy. no part of the website is designed to attract anyone under the age of 13 and kai organics does not target its sites to children under 13. we advise parents and guardians to take an active role in their children's online activities and interests.
links to third party websites
our websites may contain links to other third-party websites, plug-ins and applications that are not operated by us. clicking on those links or enabling those connections will direct you to the third party websites and may allow third parties to collect or share data about you. kai organics has no control over, and assumes no responsibility for the content, privacy policies or practices of any third party sites, products or services. we strongly encourage you to review the privacy policies (if any) of those third-party websites.